Falak Naz

Ordering and Payment

Payment Methods:

We accept Visa & Master Card, Western Union, Money Gram / any other remittance service and Bank Transfers. 

We do not do cash on delivery. 

 

How do I place an order / make a purchase?

Shopping at Wahaj M Khan is easy. 

• Browse under the collection / lookbook category to find what you like. Once you have found an item, choose your size and click on the 'ADD TO CART' button on the product page. 

Review the items in your shopping bag by clicking the 'SHOPPING CART' link at the top of the page. You can add or remove any items before checking out. For any queries on size or product details; you can reach us on info@wahajmkhan.com or whatsapp us on +92-300-8200420

• Click on 'PROCEED TO PURCHASE' to complete your order. 
• Enter shipping address and click continue to shipping method. You will be provided final total amount with shipping charges. 
• Choose from Payment Via Cards or Local Bank Transfer to complete your order. Incase of payment via Visa and Mastercard, enter your details. You will be sent a OTP on your cell number or email address. After entering the OTP, click on place order. You will receive an email for order confirmation once your payment is done.
• Incase of bank deposit, enter your shipping details and click on place order. You will then be redirected to a page that has our bank details. Make payment and send confirmation to info@wahajmkhan.com alongwith the order ID.

For Local Bank Transfers:

Account title: Wahaj Moiz Khan

IBAN: PK17UNIL 0112054401048974

Bank: UBL United Bank Limited

Branch: Building Branch North Nazimabad

For Western Union / Money Gram / Other Remittance Service:

Please email for receiver’s details on info@wahajmkhan.com or whatsapp on +92-300-8200420

How will I know if order is placed successfully.

Once your order is successfully placed, you will receive an email from Wahaj M Khan. The email will have all the details related to your order. If any queries further after order placement, the client may contact us on +92-302-8227745

Do you take orders over the phone / email and whatsapp?

Yes We do take orders over phone / email and whatsapp. The payment mode possible for these orders Bank transfer or remittance. 

Order time: 

Please check order time for each product before placing an order. Order time is mentioned with every product individually. Please keep a margin of atleast 15 days if you are placing an order for an important event. 

If you are placing an order for more than one product and paying for the delivery once; the consignment will be delivered in the time mentioned on the product with the maximum order time. 

Any merchandise purchased from Wahaj M Khan e-store cannot be exchanged or returned unless a serious defect. In the rare scenario where a faulty, damaged, defected or incomplete item is shipped to you; please contact our customer service by emailing at info@wahajmkhan.com within 48 hours of receiving the order. Any claims made afterwards would not be honored. The team will get back to you within 24 hours. Alternatively, the customer may even call on our customer care number 0300-8200420 between 10 am to 6 pm PST from Monday to Saturday. We are available on Whatsapp too.

 

The item of exchange must be unused, unworn, unwashed and undamaged by you. Goods will be exchanged / returned only if they are sent pack in their original packaging. Items should be returned unused and with all tags still attached.

 

All custom made orders are non-exchangeable.

 

All orders are final, and non-refundable, but you can exchange in an event where an incorrect item has been mailed to you. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. Please inform our customer care department in the event any Goods/Products are delivered without tags. If you are returning an item to us to be exchanged or refunded, you are responsible for the return postage costs.

 

We do not provide refund on any goods sold. We may accept returns for account credit only.

 

We are not liable for any damages caused to the Product during transit.

 

We have made our best efforts to display the colors of the outfits as accurately as possible. However, as computers and cell phones vary, we cannot guarantee that the color you see on your screen will be entirely accurate. For Luxury Pret and Formal attire orders, we usually send Whatsapp pictures to the customer before mailing the final product.

 

We are not liable for any exchanges or returns due to size issues. The customer is advised to go through our size chart and then place an order. For customized orders, the customer should provide sizes at the time of placing the order.